As you may have been aware, our corporate office recently experienced technical difficulties that impacted our ability to receive and place phone calls. That issue has been resolved, and we are glad to report that all phone calls to our support teams are now reaching representatives who are more than eager to assist you. We certainly understand the inconvenience this outage may have caused our merchants and we want you to know that we sincerely appreciate your patience as we worked through this issue. Our number one goal is to provide you with outstanding service each and every time you need it, and it pained us greatly to not be available to you during this issue.
We have taken measures to eliminate the possibility of this issue occurring again in the future, so we sincerely believe this was a one time issue. Thank you again for being a valued merchant and if we can assist you in any way, please do not hesitate to reach out to us for support.
All-in-one Merchant Processing Solutions
Future Payment Technologies provides one-stop processing services for credit cards, pin-based debit cards, gift cards and checks.
We understand the challenges that small-to medium-sized businesses face and we’re here to help make what you do a little easier with easy-to-operate (and INCLUDED) equipment, best in class customer service and industry-leading technology.
We sell, underwrite, deploy and activate 100% of our own accounts, and provide client services and risk monitoring for all of our customers, so you can be sure we’ll be with you every step of the way.